Privacy Policy
Our website respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the measures we take to ensure the confidentiality of your information. Finally, this policy defines your choices regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Therefore, your name and other personal information will be used according to the terms set forth in this Privacy Policy. We collect information only when necessary or directly related to our relationship with you. We retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the website without providing your personal data. Your identity remains anonymous throughout your visit and is disclosed only if you have a personal account on the site, accessed via a username and password.
1. Data We Collect
We may collect your information if you wish to order a product on our website.
We collect, store, and process the data necessary to complete the purchase process on our site to secure any future orders and provide you with the services available. Personal information we may collect includes but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card information.
We use the information you provide to process your orders and supply the services and information displayed on our website as you request. Additionally, we use your information to manage your account with us, verify your online financial transactions, audit data downloads from the site, identify website visitors, develop and/or customize site designs and content for users. We conduct demographic research and send useful or requested information about products and services, provided you do not object to being contacted regarding these. We communicate by email to provide details about other products and services if you wish. If you prefer not to receive promotional or marketing communications, you may opt out at any time.
We may provide your name and address to a third party to deliver your order (e.g., delivery agent or supplier).
We may store details of your current order on our site but cannot retrieve them directly for security reasons. By logging into your account, you can view your order details and manage your address information. You must agree to keep your personal data confidential and not share it with unauthorized third parties. We are not responsible for misuse of passwords unless it results from our error.
Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research at your discretion, for statistical purposes while ensuring full confidentiality. You may withdraw at any time. We do not share responses with third parties. Your email address is revealed only if you participate in a contest. We keep survey responses separate from your email address.
We may send you information about us, our site, other sites we operate, our products, sales, offers, newsletters, and related news from our group companies or partners. If you do not wish to receive such communications, click the “unsubscribe” link in any email. We will stop sending these within seven business days (excluding weekends and public/religious holidays). We may contact you to clarify any information.
We may use anonymized data about users for other purposes such as verifying user locations, monitoring site visits, or email link clicks during subscriptions. Such data will never personally identify you but may be shared with third parties like publishers.
Contests
In any contest context, we use data to notify winners and announce offers. Details about contest terms will be provided individually.
Third Parties and External Website Links
We may transfer your information to companies in our group or to agents and subcontractors to help with related transactions under this Privacy Policy. For example, we may use third parties to deliver products, receive payments, conduct statistical or marketing research, or assist our customer service. We may share data with third parties to prevent fraud and reduce credit risk. If our company or part of it is sold, we may transfer our databases containing your personal data.
Except as stated in this Privacy Policy, we will not sell or disclose your personal information to third parties without your prior consent, unless required by law. Our site may contain third-party ads, links, or frames from other sites. We are not responsible for third-party privacy policies or content and not liable for third parties who receive your data under confidentiality agreements.
2. Cookies
Accepting cookies is not required to visit the site. However, site functions like the “shopping cart” cannot be used without enabling cookies. Cookies are small text files that allow our server to recognize your computer as a unique user when visiting certain pages. Your browser stores these on your hard drive. Cookies may detect your IP address and save time when you visit the site again.
We use cookies to enhance your browsing experience (e.g., remembering your identity when modifying your cart without re-entering your email) and not for other purposes like targeted marketing. You can configure your browser to reject cookies, but this limits your use of the site.
We assure that our cookies contain no personal or sensitive information and are virus-free. Our website uses Google Analytics to analyze page usage. Google Analytics relies on cookies to analyze user activity. Google transfers data generated by these cookies (including IP addresses) to servers in the US where they are stored. Google uses this information to evaluate your use of the site and for re-marketing purposes.
3. Security
We use appropriate technical and organizational security measures to prevent unauthorized or unlawful access to your information, loss, or damage. When collecting data online, your personal information is stored on a secure online server. We use firewalls on our servers. Payment card information collected electronically is protected via encryption such as SSL (Secure Socket Layer). This makes it difficult for hackers to decode your information, but 100% security cannot be guaranteed.
We strongly advise not to send credit or debit card details via unencrypted electronic communication. We implement physical, electronic, and procedural safeguards on collecting, storing, and disclosing your data. Sometimes, we require identity verification before disclosing your personal data. You are responsible for protecting your password and computer from unauthorized use.
4. Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold or have obtained about you. You may request correction of any errors in your personal data free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.